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Strategic Planning for IT Service


An organization, including company, business unit or functional unit in a company such as IT, they must have strategy to run their organization, namely Strategic Plan. If this Strategic Plan is made for IT division, then it is called IT Strategic Plan. In organization, IT Strategic Plan has been known for a long time, some people called it IT Strategy, IT Master Plan, IT Blueprint, IT Grand Design, IT Roadmap and others. Basically, they all have the same purpose: identifying the task of what this division must do in the next 3 to 5 years in order to implement vision, mission, goals and objectives of the company. Meanwhile IT Service Strategy is part of IT Strategic Plan and becomes one of the components in company’s Business Strategy. What exactly IT Service Strategy is, and why do we need to know about IT Service Strategy ? Here is the explanation

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